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| Project Management Office | Full-time | Fully remote
The Aixial Group is an International Contract Research Organization (CRO), a member of the ALTEN Group, with offices located in France, UK, US, Belgium, Denmark, Sweden, Switzerland, Romania, and India.
The CRO occupies a unique position in the clinical research industry, supporting biotech in clinical trials across all phases (Ph. I - IV) and non-interventional studies, as an expert in the operational delivery of clinical trials. Our vision is to conduct clinical trials better than anyone else, to help patients and ultimately save lives. We have earned a strong reputation for successfully delivering complex, demanding and innovative clinical trials, with specialist therapeutic expertise in oncology, cell & gene therapy, radiopharmaceuticals and rare diseases.
We are currently looking for an enthusiastic and talented Project Manager, PMO. This role can be home-based in the UK or EU where we have the ability to hire.
PURPOSE AND MAIN RESPONSIBILITIES
Purpose
The Project Manager, PMO (PM) provides project performance monitoring as PMO owner of assigned CRO Operations client projects/programs/services. Responsible for project analysis against business standards of budget, schedule, quality and client satisfaction, and implementing root cause and remediation action plans. Implements and manages CRO standards for project management and performance.
Responsibilities
Monitors client projects/programs/services through the PMO end to end process
- Continuous evaluation of projects to ensure early identification of significant variance to CRO standards on budget, schedule and quality; ensures appropriate interventions or contingencies are implemented
- Monitors projects against key quality indicators and reports key project information
- Management of project metric production and summarized performance results, based on implemented measures across units
- Performs required project financial reporting and analysis. Critically analyses financials and scope risks for the successful outcome of the project. Implements plans to facilitate prevention and/or mitigation of related issues/risks.
- Implement action plans or justification documentation for performance deviations.
- Collaborate with project leaders and functional lead to define, prioritize and address identified project variance to CRO standards on budget, schedule and quality
- Establishes effective cross-departmental communications, collaboration, and information distribution to enable project performance results and action plans. Maintains diplomatic and collaborative working relationship with others.
- Maintains project information in PMO systems. Generates informative, factual and concise project status reports and presentations
- Oversee and guide PMO supporting resources assigned to support client projects/programs
Manage project financial performance for assigned client projects/programs/services
- Contract Management: Monitors alignment of contract with financial analysis actions; and adds consistency/improvement measures from prior client budgets/project performance.
- Budget Management: Guides project team to adhere project assumptions on which the scope of work is based; aligns project leads to time recording structure; tracks budget to assess time is booked correctly and promptly
- Profit Management: Tracks and implements plan to match project profitability to agreed profit levels per cost model, e.g. tracking of budget and actual margins, root cause analysis of variance, and remediation/justification plan with Operations
- Scope Management: Identifies potential scope change through financial analysis; liaises with Operations to drive the scope specification creation and optimum downstream revenue recognition and actual margins; liaises with service delivery and contract management functions on revenue (change order) priorities; manages executed scope change into project systems (e.g. financial forecasting, team training etc)
- Revenue Management: Monitors project is forecast to recognise all available revenue correctly; reviews forecast is met; evaluates risks in revenue forecast; closes out budget with financial departments at end of project services
- Invoice Management: Manages invoice verification flow and any related revenue recognition tasks.
- Maintains operational project information in business systems, where PMO responsible
- Acts as point of contact for Finance for project financial matters
Implement, improve and manage PMO and CRO standards for optimal project and Operations performance
- Support and maintenance of new and improving existing PMO standards, practices, processes, and tools
- Support the globalization and harmonization of CRO project management tools, practices and processes.
- Optimize CRO project management by participating in efficiency and improvement projects
- Create associated procedure documents and guidelines.
- Support central PMO management of CRO practices, examples: support consistent and efficient production and downstream impacts of SOP production, CRO training, shared environments,compliance measures, time and financial project management systems
- Support CRO integrations, through standardizing project management processes, practices and costs alignments
- Input into cost model improvement, through project analysis metrics and process changes
- Participate in required CRO utilization review and tracking
- Perform required CRO communications in relation to CRO standards
Other Project Manager Responsibilities
- Undertake all tasks assigned to role within SOPs
- Maintain timesheet records
- Participate in the performance appraisal program by providing timely and accurate feedback regarding the performance of each respective team member
- Mentoring of junior staff as required
REQUIRED SKILLS AND QUALITIES
Planning and Organisational Skills
- Fulfils study duties consistently across multiple concurrent clients/study types
- Fulfils all responsibilities in methodical manner at all times
- Manages conflicting priorities of timelines and deliveries when things change, to get the best for their project
- Provides focus and clarity to work out ambiguous project issues/tasks with team
- Resolves project conflict to permanent solution
- Acts calm under pressure; resilience to conflict/setbacks
Communication and Teamwork
- Establishes productive and positive relationships within study team and extended team
- Takes initiative with problem solving; facilitates team to resolution throughout project; implements clear shared action plan
- Considers impact of all risks and decisions on project/team; listens to all opinions; anticipates all positive/negative impacts
- Reaches out to leverage other expertise where needed
Leadership
- Takes ownership of all responsibilities and honours commitments
- Leads by example; and mentors team through study
- Handles multiple projects with positive attitude
- Operates effectively in objective and functionally agnostic role
- Works effectively with all individuals and teams
Technical skills
- Ability to demonstrate good computer skills
- Expertise using Microsoft Word, Excel, PowerPoint, MS Project, SharePoint and/or ability to learn new systems quickly
- Ability to make effective presentations
Languages
- Fluent in spoken and written English
For more information on Aixial Group Recruitment and consideration for other opportunities, please review the recruitment statement on our careers page - https://www.aixialgroup.com/join-us/
Please be aware that we do not accept resumes from outside agencies or recruiters unless specifically requested by a Aixial Group HR or Talent Acquisition Manager. Unsolicited agency or recruiter resumes will not be eligible for referral fees and will be considered candidates Aixial may directly contact for employment application.